- #Apple remote desktop authentication failed upgrade#
- #Apple remote desktop authentication failed license#
If you have enabled the option Pre-approved Devices only under Enrollment Restrictions,.Check if the Pre-approved settings have been enabled in both Enrollment settings and Apple DEP settings.
Now, you need to wipe your device to re-enroll them into your Hexnode UEM account.
Select DEP Devices > Choose the required device(s) > Click the Associate DEP Profile button. Go to Admin > Apple Business/School Manager > Apple DEP. You can push the DEP Policy to your macOS device(s) by signing in to your Hexnode UEM portal. Verify that you have pushed the DEP Policy to your macOS device. Upload the new token in the Upload Token field and click Save. Click on the edit icon that appears when you move the cursor to the right of the respective DEP account. Head on to Admin > Apple Business/School Manager > Apple DEP > DEP Accounts. Navigate to Settings > choose your MDM server > Click on Download Token to download a new DEP Token from your server. Sign in to your Apple Business Manager account. #Apple remote desktop authentication failed license#
Switch to the DEP Accounts tab and check the date of license expiration. Navigate to Admin > Apple Business/School Manager > Apple DEP. After signing in to your Hexnode UEM portal,. Ensure that the Server Token has not expired. #Apple remote desktop authentication failed upgrade#
If the maximum limit on the number of enrolled devices has been reached, you’ll need to upgrade the license to manage more devices.
Sign in to your Hexnode UEM portal, head on to Admin > License > Total device count. Make sure there is an adequate number of MDM Licenses in order to manage your devices. Here are some possible remedies for this error: This is a common error message that occurs during device activation. Profile installation prompt reappears on disenrolled devices Multiple notifications appear mentioning an organization can automatically configure your Mac Unable to connect to the MDM server for your organization Enrollment with management server failed. Unable to view the MDM servers tab after signing into the ABM portal A server with the specified hostname could not be found Even after successful sync, the device does not get listed on the DEP Devices page on the Hexnode portal
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